|Mobile ticket delivery is an electronic delivery method by which your tickets
are emailed directly to you immediately after your purchase. These tickets
are optimized for display on your smartphone device.
You will receive two
emails after your purchase -- one will be your tickets that can be scanned
on your smartphone or added to Passbook and the other will be your order
confirmation email (does not include tickets).
Instructions: How to Store Your Tickets on Your Phone (PDF)
Order home game tickets online.
Choose mobile tickets as your preferred delivery method.
You will receive an email with either your
mobile PDF ticket or iPhone Passbook
ticket(s). Be sure to save this email (all tickets for the
same event will be in one PDF attachment) or add the
tickets to Passbook as you will need to present it for entry.
Present your mobile ticket on your
smartphone at the gate. Auburn
Athletics scans all tickets at each facility
using the barcode on each ticket. Each
ticket should be treated like any other valid ticket.
Mobile tickets are
allowing one scan per
entry so any attempts
to duplicate, alter, or
sell any copies of the
mobile ticket may
result in admittance
being refused to the
event. This provides
heightened security by
and stolen tickets.
Be sure to view Mobile Ticket Instructions (PDF). Still need assistance? Please call the Ticket Office at (855) 282-2010 with questions or email.
Print your tickets at home
Share your tickets
Donate your unused tickets
Why use mobile
1) Avoid waiting in “Will Call”
lines to pick up your tickets.
2) Prevent your tickets from getting lost
in the mail.
3) No need to print your tickets! Simply
present your smartphone with tickets at
How do mobile
1) For mobile PDF, you will receive
one email with one PDF per event.
All tickets for the same event will be in
one PDF. (For example, if you purchased
four tickets, all four tickets will be in one PDF
2) For Passbook, you will receive one
email with a file attachment for each
ticket ordered. (For example, if you purchased
four tickets, you will have four Passbook
attachments and would then click on each
attachment to add the ticket to Passbook.)
3) The ticket that is emailed to you is
a valid ticket. Make sure you protect it
like you would any other ticket. Each
ticket contains a unique barcode that is
scanned at the event. If any copies are
made of the ticket, only the first scan
of the barcode will be allowed entry.
If a unique barcode has already been
scanned, the attendant will be alerted
and entry will not be permitted.
or hardware do I
1) PDF attachments may be used
on any type of smartphone with
a PDF viewer (such as Apple, Android,
Windows, Blackberry, etc).
2) Passbook files may only be used on
Apple iPhones with the Passbook app.
Passbook comes preinstalled as an App
from Apple in operating system iOS 6.
Passbook is only available on iPhone
devices running iOS 6 or later. iPhone 5
comes with iOS 6 preinstalled, whereas
iPhone 3GS devices or later can be
upgraded to iOS 6.
3) Please Note: iPads do not support
Passbook regardless of iOS version.
Why haven't I
1) Make sure you have used the
correct email address.
2) Check your junk mail folder.
3) Make sure that your spam guard and
junk mail settings allow you to receive
emails with attachments.
4) Be sure to add our email address,
firstname.lastname@example.org, to your list of
trusted email addresses.
5) Please allow at least one hour for your
emails to arrive.